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Thanks, better than instructions
You have no idea how much this help me I was getting so pissed
if you ever misplace your keys (as i did on my GV500 safe) and your box wont open even though you get all green lights when putting in your code, you're pretty much screwed. The person at Gun Vault said my box wasn't opening probably because i didn't have a "5 year battery installed,?? I called GunVault (which is almost impossible to get ahold of) and the person said he would email me a key replacement form (which he never did) and online you cannot order a new key without the serial number ( which is INSIDE the gunvault). I just emailed again to see how i can get a replacement key (at the tune of $15) without the serial number.** I don't recommend this gun vault because in an emergency and your safe doesn't open you may be in a fatal situation! P.S., I noticed on You Tube that i'm not the only one having unlocking issues with this GV500 safe and it is "out of stock" on their site, coincidence??
So if you open it with the key and already have a programmed key code, would it remmeber the finger code or would it reset due to opening it with the master key?
The key is a mechanical method of opening the safe and the keypad opens it with a small electrical solenoid. So opening with a key has no effect on the key code. The code will not reset when you use a key to open it.
who the heck is Brian?! lol 😁
Haha, Brian is a professional mechanic friend who struggles with all things electronic....and windchimes.
Nice idea on handle!
Thank you for making this quick and simple
Any chance you can do a video on how to install the handle?
I should but no. All I did was find a handle I liked at Home Depot, then lined it up where I wanted to install it, marked where the holes needed to be, and drilled the two holes. Really cool addition. Can't believe GunVault doesn't do this.
Genius on the handle.
I use my vault about 2 or 3 times a year. Every single time I have to rewatch this video on how to program it! haha Thanks for the upload!
I LOST MY MANUAL. THANKS BUD!
This works up to the point when I'm ready to try my new code, then it flashes all red and won't open. But I get the multiple green lights after holding down learn the third time that shows it accepted it. Help!
Can now confirm, the power level of the battery caused the issue. A brand new battery resolved the learn functionality not accepting the new code
i have same issue, let us hope it is just a newer battery being needed. I don't want to take the one out of my fire detector so I will order some on amazon and wait a few days
@Jim Partridge I'm pretty sure I replaced the battery while troubleshooting, but it's been a while, so I'll try again. Using a key to get it open - especially in an emergency situation - is not ideal. Will likely have to get something else if a new battery doesn't fix it.
@expletivedeleted111 The only time I've had trouble with mine was when the battery was weak. I keep mine in my car and have used it almost daily for the last two years and it hasn't failed me yet. I do keep the key stashed just in case it does. Sorry yours is giving you trouble. Good luck.
I'm having the same issue, I don't understand what's going wrong
We had an MV500 that was returned to our store because the owner screwed up programming it. I called GunVault for assistance and they said that I needed the code that was set by the owner. Well she changed it from 1234 and I couldn't get it to open, except with the keys. I followed your advice on the video and it worked perfectly. Thanks!